Check in is made after 3 p.m. If you arrive earlier contact us for the apartment maybe free already. Never the less you can always leave your luggage in the office till the check in time. A copy of the passport or identity card (Europe) of all the costumers will be made upon your arrival. Also maybe required a copy of the credit card of the person who made the reservation.
Check-out is required to be carried out until 11 am. The properties are professionally cleaned and inspected before and after each rental to ensure that all guests have a clean comfortable stay. Just need to leave the keys in the table and close the door behind you. If you want, prior to your check out you can tell us in the office downstairs the time you are planning to leave in order to help you with the luggage. It would be a pleasure!
Cleaning and Maintenance
At the check out the guest must leave the apartment in a reasonable state of cleanliness as found at the check in. Must remove trash from inside the apartment and put it in their containers.
At the check in one guest must be responsible for the proper use of the apartment and its equipment, and should ensure that the remaining guests obey with the rules of good conduct. The Guest agrees to abide by rules of the community. These may be posted in the unit or at the office. These rules may change from time to time.The silent period in Portugal is between 10pm and 10am, and night rest period must be respected. The apartments are in residential complexes you should be aware that the social events and other activities that might disturb the neighbors are prohibited. In the event of default the authorities may be alerted and you will be subject to fines imposed by them. Smoking is not allowed in any of our units. Smoking is not allowed outside by any open window/door. Smoking is permitted on balconies as long as the doors and windows are closed.
In case of failures in services such as water, gas, electricity and / or internet, through no fault of Ama Apartments, the company shall not be liable. Like it is not responsible for any damages caused by inappropriate use of the apartment or its equipment by the customer or guests.
The guest agrees to indemnify and save our company harmless from all liability, loss or damage arising from any nuisance or harm made or suffered on the premises by the guests or from any carelessness, neglect, or improper conduct of any persons entering, occupying or visiting the premises. We accept no responsibility or liability for any loss, damage or alteration to the terms of your reservation caused by events beyond our control, including but not restricted to war, terrorist activity, civil commotion, flight delays or cancellations, airport closures, loss of luggage, adverse weather conditions, fire flood, or industrial dispute. We cannot accept any liability for failure of public supplies such as water, electricity, Internet or breakdown of the air conditioning system. Nor for the consequences of the action or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the property reserved, by any authority over which there is no control.
We cannot accept any liability for your personal safety during your vacation. It is particularly important that children are supervised at all times in and outside the vacation property. We assume no responsibility for accidents. You are reminded to exercise care as to your personal safety, and the safety of your companions. Whenever possible, valuables should be left secure and out of sight.